FAQs

Please see our FAQs below for everything you need to know about visiting Clip 'n Climb Plymouth.

COVID 19 UPDATE

  • By entering the building you agree that you do not have any Covid-19 symptoms as stated in the government guidelines, this also includes any participants or spectators arriving under your booking.
  • Track and Trace is in operation at our centre and if needed, this information is taken from our contact details on the booking system. These are left by the customer placing a booking at the time of booking. The customer may be asked to contact other members of their booking party is necessary.
  • Face masks are strongly encouraged but at your own discretion, please follow government advise on face masks.

What are your opening times?

 Times:

Monday: Session times 9:30-3:45
Opening times 9:00-5:00
Tuesday: Session times 9:30-3:45
Opening times 9:00-5:00
Wednesday: Session times 9:30-3:45
Opening times 9:00-5:00
Thursday: Session times 9:30-3:45
Opening times 9:00-5:00
Friday: Session times 9:30-3:45
Opening times 9:00-5:00
Saturday: Session times 9:30-3:45
Opening times 9:00-5:00
Sunday: Session times 9:30-3:45
Opening times 9:00-5:00

I have no previous climbing experience, is Clip 'n Climb for me?
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Clip ‘n Climb is designed to be fun for EVERYONE regardless of ability! The difficulty of our challenges vary so there’s something for everyone to have a go at, from beginners to experts. Our staff will also be there to assist with those less confident.

How long do Clip 'n Climb sessions last?
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90 Minutes – Sessions comprise of a 30 minute safety briefing and harness fitting, followed by 55 minutes in the arena and 5 mins to debrief and remove your harnesses.

When do I need to arrive?
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Please arrive at least 5 minutes before your session so we can ensure you are signed in and ready for briefing.

Is there parking on site?
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Yes, we have a car park at the front of the Centre, but this can get quite full. Please ensure you arrive in enough time so you can find a place  in close proximity of the centre.

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What should I wear?
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Please wear comfortable clothing and trainers.

Open toed shoes, flip flops, boots, crocs, rock shoes or heels are not permitted in the climbing arena.

Long hair must be tied back and all loose jewellery, hats or hooded tops must be removed prior to climbing for safety reasons.

Do I need to bring any equipment with me?
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No, equipment is provided by us and there are no additional hire fees for this.

Do you have wheelchair access?
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Yes, we have a lift in the entrance hall by reception.

Do you have lockers?
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Yes, we have small lockers available in our café that are free to use. They are big enough for coats or a small bag.

Do you sell gift vouchers?
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Indeed we do. They are available to purchase over the phone or in person, and these can be posted to your home address for just a small surcharge to cover postage costs.

Can I leave my child unattended?
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Children under 12yrs need a responsible adult on site, but from 12 and over they can be left here unattended providing an under 18’s disclaimer has been signed by a parent or guardian.

For Holiday Club, children will need a responsible adult on site with them if they are under 8, but 8 years old and over can be signed for and left unattended.

 

Climb 'n Rhyme
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Climb ‘n Rhyme is aimed at 2-4 year olds only. This is more of an introduction to climbing, helping build confidence in little ones, getting them used to the arena and become familiar with the walls, with singing, games and storytelling. However, children of this age can also just climb if they’re confident enough. The Mini Mountaineers is for children from 2 to 12. This is for more confident littles ones who want to climb with a lively atmosphere and older siblings/children within the session.

Check out our social media channels and leave us a review of your Clip 'n Climb experience on our Facebook!