Arrive at least 15 mins before your booked session to ensure we have enough time to sign you in.
Your briefing session will start, you’ll be harnessed up and one of our instructors will talk you through the safety information.
Time to Clip ‘n Climb – you will have a full 55 mins in the climbing arena, then 5 mins to debrief and remove harness.
Refuel and relax with some fresh, wholesome and delicious food and drink in the Clip 'n Climb Cafe.
Pre-booking of your Clip ‘n Climb session is highly recommended as our sessions fill up quickly. You can call in on the spur of the moment but there is no guarantee that we will have spaces available.
Ensure you check that the session you are booking is age appropriate – if you book into a session in which the climber is not within the age range for that session they will not be able to take part and we are unable to provide a refund.
If one parent or guardian is bringing multiple children, some of which are not his own, that adult is responsible for that group.
Loose fitting clothes and trainers are recommended.
Only closed toe shoes are allowed. For safety reasons, we cannot allow sandals, flip flops, crocs or rock shoes into the Clip ‘n Climb Arena.
Please keep jewellery to a minimum. We do have the facility to safely secure jewellery if required.
Weight Restrictions – The minimum weight you have to be is 10kg and the maximum weight restriction is 150kg. This is to allow our Auto Belay to function safely.
Please ensure you arrive a minimum of 15 minutes prior to your booked session to enable us to sign you in. Your briefing starts at the time slot you have booked, if you should arrive late you may be asked to wait until after the session has started to have your harness fitted and safety briefing before entering the climbing arena.
For large party reservations or exclusive bookings please email or call us click here for contact details.
For standard climbing bookings you can cancel or amend your booking up to 48hrs in advance of your booking date.
For Exclusive Climbing Sessions and Corporate Events you can cancel or amend your booking up to 7 days in advance of your booking date.
Unfortunately, we are unable to offer refunds if less notice is given.
Please note if you are making a booking that is for a session within 48 hours this booking cannot be cancelled and no refunds will be given.